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🎉 Welcome to NCC.Health!
We're thrilled you're here! Get ready to meet an amazing team, discover an inspiring journey, and become part of something truly special. This is more than a workplace — it's a community built on passion, innovation, and caring for people. Let's dive in! 🚀
👋 Meet Your Owner: Matt!
Matt isn't just the owner — he's a pharmacist, a dad, a coach, and a dreamer who believes healthcare should be personal, innovative, and community-focused. Here's what makes him tick:
1
Family First
Proud dad to four incredible kids, married to Venessa. Family and community aren't just values — they're our why.
2
Healthcare Expert
Adelaide-trained pharmacist with years of retail and compounding expertise. Quality care is non-negotiable!
3
Active & Passionate
AFL coach, triathlon enthusiast, tech geek. Always learning, always moving, always innovating!
🌱 How It All Began
January 2010 — the adventure started! Matt launched his first junior partnership at Gooding Drive with one clear mission: deliver exceptional patient care and build genuine community connections. Small team, big dreams! ✨
🤝 Partnership
Matt partnered with Chempro to create a pharmacy model focused on service excellence and putting patients first — every single time.
👥 Small But Mighty
Started with just 7 passionate people: 2 pharmacists, 1 technician, and 4 team members ready to learn, grow, and make a difference together!
📈 Growing With Purpose: 2010–2015
The vision was expanding! Through strategic growth and investing in amazing people, NCC Health scaled responsibly while keeping that personal touch. Here's what happened:
Five New Locations!
Opened five additional pharmacies to bring quality healthcare to more communities across the Gold Coast.
Strategic Positioning
Set up shop at Ashmore City, Parkwood, Gold Coast University Hospital, and beyond — right where people need us!
Team of 100!
Grew to 100 incredible team members across all locations — building capabilities, depth, and a culture of excellence.
Leadership Culture
Established hands-on leadership at every store level. Great leaders create great teams!
🔄 Evolution Years: 2016–2018
Sometimes you need to refocus to reach your true potential. Matt made bold moves to align ownership with vision and set up NCC Health for the future:
🎯 Strategic Pivot
Concluded the Chempro partnership to pursue a focused, family-led strategy with complete independence.
👨‍👩‍👦 Family Business Realized
Matt and his dad purchased 100% of Gooding Drive — turning the dream into family-owned reality!
🏢 Two Powerhouse Divisions
Officially separated Merrimac Pharmacy and NCC to create specialized excellence in both retail and compounding.
🚀 Full Ownership
In 2018, Matt completed purchasing remaining shares — 100% ownership, 100% commitment to the vision!
🎊 The Innovation Era: 2020–2025
This is where things got really exciting! Strategic investments in world-class compounding, international certifications, and global expansion. Quality, compliance, and innovation — all at once! 🌍
🏗️ Massive NCC Expansion
Built a state-of-the-art 350 m² compounding facility — advanced formulations meet scalability!
🔬 PIC/S Certified Sterile Lab
Constructed and launched a PIC/S-certified sterile compounding area. World-class safety standards? Check! ✓
🤝 850+ Affiliate Partners
Over 850 affiliates now trust NCC services — proof that reliability and partnerships matter!
🌏 Global Team
35+ talented team members across Australia, Fiji & India working together across five functional teams!
💡 Innovative Leadership
Diverse management teams driving operations, quality control, and continuous innovation forward!
⭐ Letitia Steps Up!
Letitia becomes Pharmacy Partner & Manager at Merrimac — strengthening local leadership and patient care!
Here's to the Future - BHAG: Big, Hairy, Audacious Goal
10 Years from Now – 2032
Advanced Healthcare Business
By 2032, NCC Health will transform into a diversified advanced healthcare enterprise, expanding beyond traditional pharmacy services into comprehensive healthcare solutions. Our ambitious 10-year vision encompasses seven distinct business divisions, each contributing to our goal of becoming 10X the size of our 2023 operations.
1
NCC Health
Parent company overseeing all divisions
2
Merrimac Pharmacy
Leading Gold Coast pharmacy servicing multiple telehealth & RACF facilities
3
NCC Manufacturing
TGA-approved cGMP manufacturer of compounded medicines
4
NCC Compounding
Australia's leading B2C and B2B compounding provider
5
NCC Sterile
Sterile medicine provider to patients, clinics, and hospitals
6
NCC Technology
Leading SAAS platform for compounding pharmacies
7
NCC Analytical
NATA-accredited analytical laboratory serving NCC and external customers
Our Vision, Mission + Promise
These three elements form the cornerstone of our business identity. Our Vision defines where we're going and what we aspire to become. Our Mission articulates why we exist and the impact we create for our customers and community. Our Promise represents the commitment we make to every stakeholder—patients, healthcare providers, and team members—ensuring they know exactly what to expect when they engage with NCC Health.
Our Core Values
The Foundation of Our Culture
Our core values define who we are, guide how we work, and shape the culture we cultivate every day. These principles are non-negotiable standards that every team member embodies in their daily actions and decision-making.
These values serve as our compass for hiring, performance evaluation, and strategic decision-making. They ensure we maintain consistency in how we serve our customers, support our team members, and grow our business with integrity and purpose.
💬 Let's Connect!
Matt's door is always open! Whether you have questions, brilliant ideas, or just want to chat — reach out anytime. Open communication and genuine connections are what we're all about! 🙌
📧 Drop Matt an Email
📱 Call or Text Anytime
Mobile: 0416 125 136

Welcome to the family! 🎉 We can't wait to hear about your passions, your ideas, and what makes you awesome. Together, we're building something incredible at Merrimac Pharmacy & NCC.Health. Let's do this! 💪✨